LingChat
LingChat Bot Capabilities Introduction and Operation Guide
Last Updated: June 12, 2025If you want to know how to install LingChat and how to use the basic functions, please visit：LingChat Product Manual V1.1 20250331. Through this article you will learn: List of LingChat Bot Capabilities and Case (Part 1 and 2) How to Cooperate with Human Agents to Improve Reception Efficiency and Manage Response Risks (Part 3...
What’s LingChat?
Last Updated: June 12, 20251.Introduction Video LingChat creates a superior customer experience by unifying all your communication channels. Customers enjoy a consistent experience, whether they’re interacting on your e-commerce site or social media, with all the original platform features they expect. And with 24/7 AI-powered chatbot support, they always receive prompt, helpful service. 2.Supported eCommerce Platforms and Social Media...
How to Install LingChat?
Last Updated: June 12, 2025Download and run the installer package Download link for the latest version：https://cdn.3win.ai/lingchat/assistant-0.1.18.exe After downloading, please run the installation package to complete the installation process.
How to Log In or Sign Up for a LingChat Account?
Last Updated: June 12, 20251. Sign Up Account Click the Sign Up button and enter your email and password to complete the signing up. Click [Sign Up] button. If you are a new enterprise, please click Create New Enterprise; if you are joining an existing enterprise, please contact us by scanning the QR code of whatsapp. Enter your email...
How to reply to multiple store messages using LingChat?
Last Updated: June 12, 20251.Download Take “Lazada” as example (the operation is consistent across other platforms): Click “Start Lazada” to begin automatic downloading of required programs. The download will complete in 2-3 minutes. Please do not close the window during this process. Once completed, Click “Start Lazada” for next step. 2.Store Link Click the second button (Account Linking) Enter...
Getting Started
Last Updated: June 12, 20251.Start on Chat List Feature Description All Chats A list of all conversations requiring attention. Pending Replies During work, pay close attention to the second “Pending Replies” section, which stores conversations with a countdown timer and conversations replied to by the bot. Replied Conversations that have been replied to manually are categorized here. They are...
How to use LingChat advanced settings?
Last Updated: June 12, 2025Click the settings button in the upper right corner to enter the settings page: 1.Basic Settings Select boot startup 2.Reply Settings You can choose the position of the starred buyer’s message in the platform, whether it needs to be pinned: 3.Shortcut Keys Through the shortcut key function, quickly locate urgent customers, ensure that customer service...