You need to log in as administrator on the webpage to check the dashboard.
Website login address (account password is consistent with that of client):https://lingchat.3win.ai/login
1.Today’s Monitoring #
Provide the basic data of today’s LingChat reception, to help the administrator quickly master today’s reception conditions (support manual refreshing of real-time data + support check by platform/store)
2.Conversation Trends #
Check the change trends of served customer and message quantity within a certain period by days (support check by date/platform/store)
3.Visitor Channel Distribution #
Check the visitor distribution of different stores, to directly understand the customer consultancy proportion of store (support check by date/platform/store)
4.Data analysis – Top 10 quality tags #
Check the summarized Top 10 positive and negative tags through AI, to directly understand the service quality of customer reception (support check by date/platform/store)
5.Data analysis – detailed data #
Support export of all detailed data (within the latest 30 days at most) by date (day) and store
