How to Add ShopMate Chatbot to Your Shopify

Table of Contents

Updated:February 21, 2025

Are you troubled by too many questions issued by customers that you can’t handle them simultaneously? Are you looking for an effective way to better communicate with your customers? As a Shopify store owner, you’re constantly seeking ways to enhance the shopping experience for your customers.

ShopMate Chatbot, a powerful tool that can revolutionize the way you interact with your clients. If you’re eager to boost customer satisfaction, increase conversions, and save time on repetitive inquiries, learning how to add ShopMate Chatbot to your Shopify store is the first step. In this guide, we’ll walk you through the entire process, from understanding the benefits to the practical steps of integration.

I. Sign up for 3WIN Account

1. Log in https://www.3win.ai/ , click “Start for Free”

3WIN

2. Sign up for a free account or log in with email

3WIN

3. Click “Add Chatbot”

Add Chatbot

4. Please select your platform for chatbot integration, here we choose Shopify as an example, click “Go to Authorization”

Shopify Authorization

5. Follow these three steps to complete the authorization

paste Shopify store web address

6. Pay attention to enter the full name and prefix of your website

Shopify chatbot

7. In the next step, ShopMate will automatically read your store data

Add ShopMate to your store

8. Then, paste the code

paste the code

II. Sign up Your Shopify Store

In your Shopify admin panel, go “Sales Channel”➡️”Online Store”➡️”Themes”, then click “Edit Code”

    ShopMate Chatbot

    III. Insert the Code and Install ShopMate

    1. Paste the code in “head” in “theme_liquid”
    ShopMate Chatbot

    2. Then click “Save”

    ShopMate Chatbot

    IV. Enter Your Shopify Store and Refresh the Page

    ShopMate Shopify

    By now, you’ve learned everything you need to know about adding ShopMate Chatbot to your Shopify store. From the seamless installation process to customizing it to fit your brand’s unique needs, you’re well – equipped to take advantage of this innovative technology.

    Remember, implementing ShopMate Chatbot is not just about adding a new feature to your store. It’s about creating a more engaging, efficient, and customer – centric shopping environment. So, don’t hesitate any longer. Take the plunge, integrate ShopMate Chatbot, and watch as your Shopify store thrives with improved customer interactions and increased sales.

    AI chatbots? ✅
    Omnichannel support? ✅
    BPO services? ✅
    That’s 3WIN — your all-in-one eCommerce solution.

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