Recently, PYMNTS Intelligence released the ‘Generation Pulse: How Influential is Influencer?. Based on a survey of 3,196 U.S. consumers, the report focuses on the role of Netroots marketing in the social e-commerce environment. This provides an in-depth analysis of the trust and purchasing behaviours of consumers of different generations towards
April 10, according to the latest data from Marketplace Pulse, more than 60% of the current top 10,000 sellers on Amazon were registered before 2019. Despite thousands of new sellers joining every day, early registered sellers still dominate. Five years ago, half of Amazon’s best-selling sellers already had at least
The holiday season is a double-edged sword for e-commerce businesses. On one hand, it brings a surge in sales opportunities as consumers are more inclined to shop for gifts and take advantage of holiday deals. However, this also means a significant increase in customer inquiries, often overwhelming the existing customer
Can’t handle inquiries from customers instantaneously? Inconvenient to switch one platform after another? Inefficient to manage customer service? Here, Lingchat helps you to improve your customer service, manage all platforms on one software and auto-generate summaries, to-do items and quality inspection. What is Lingchat? LingChat, an AI-powered customer service platform,
Hi, I’m Molly Palmer, your guide in the evolving business communication technology. As we look towards 2025, the need for seamless, integrated communication has never been more critical. That’s why understanding 2025’s Top 20 Unified Messaging Platforms (Free & Paid Options) is essential for businesses aiming to boost productivity and
Hi, I’m Molly Palmer, your guide in digital customer engagement. Connecting with your website visitors in real-time is where live chat comes in. Integrating a powerful live chat for your WordPress site can dramatically improve customer satisfaction, boost conversions, and provide invaluable user insights. But with so many options available,
Today, I want to dive deep into a topic that’s fundamental for any company selling physical goods, especially online: fulfillment services. If you’ve ever wondered “What is a fulfillment service?” or how they can potentially streamline your operations, you’ve come to the right place. This complete guide will walk you
Hi, I’m Molly Palmer, Marketing Manager. In today’s complex retail landscape, managing orders across multiple channels – online stores, marketplaces, physical locations – can quickly become overwhelming. This is where understanding What is a Centralized Order Management System? becomes crucial for sustainable growth and customer satisfaction. From my perspective in marketing, a
Hi everyone, I’m Molly Palmer, an E-commerce Seller like many of you. In today’s rapidly evolving retail e-commerce, staying ahead always with e-commerce latest info truly makes a difference. Today, we’re going to learn about Unified E-commerce. What does it really mean, and why should it matter to us? Based
Live chat is a communication tool that allows users to interact with a representative or automated system in real time through text-based conversations. It is commonly used on websites, mobile apps, and customer service platforms to provide instant support, answer questions, or assist with tasks. Nowadays, more and more companies
