In the world of SaaS software, providing excellent customer support is crucial. Live chat tools can enhance customer satisfaction and loyalty. Here are the top 12 free live chat tools for your SaaS software: 1. Tawk.to Ease of Use: It’s extremely easy to set up and use, with a simple chat widget that can be added to your website in minutes. Multi-language Support: Allows you to communicate with customers from different regions in their preferred language. Mobile App: Comes with a mobile application, enabling you to stay connected with your customers on the go. 2. LiveChat User-friendly Interface: The interface is intuitive and similar to popular messaging apps, making it easy for both customers and support agents to use. File Sharing: Customers and agents can share files, links, and other media within the chat box, facilitating problem-solving. Integration: Integrates with various CRM and third-party tools like Slack and Google Analytics, streamlining your workflow. 3. Zoho SalesIQ Comprehensive Features: Besides live chat, it offers customer behavior tracking, automated chatbots, and detailed analytics, providing a complete customer service solution. Customization: Highly customizable, allowing you to adjust the tool according to your brand and specific business needs. Mobile Support: Has a mobile app, […]