As Marketing Manager, I’m constantly monitoring market trends to identify opportunities for growth. The AI chatbot market is undeniably one of the most exciting and rapidly expanding sectors I’ve witnessed in my career. The projected compound annual growth rate (CAGR) of 26.4% from 2024 to 2030 paints a compelling picture of significant expansion and widespread adoption. This article will delve into the key factors driving this growth, examining market size, share, prominent trends, and future projections. Market Size and Share: A Booming Landscape The sheer scale of the AI chatbot market is staggering. While various reports offer slightly different figures due to varying methodologies and forecasting periods, the overall trend is undeniable: explosive growth. Some estimates place the market size at over USD 7 billion in 2024, projecting a substantial increase to well over USD 40 billion by 2030. This growth is not uniform across all segments. The retail and e-commerce sector, for example, currently holds a dominant market share, exceeding 32.4% in 2023. This dominance is expected to continue as businesses increasingly leverage chatbots to enhance customer engagement on their primary digital channels. This highlights the crucial role chatbots play in streamlining customer service, improving response times, and driving […]