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U.S. Bonded Warehouses: A Simple Guide for Cross-Border Sellers

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How Will Operation Sindoor Impact E-commerce?

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How Lazada Improves Customer Satisfaction with 10-Minute Response Service

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How TikTok Shop Improves Customer Service Satisfaction

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10 Inspiring Shopify Success Stories for New Entrepreneurs

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The Five Major Challenges Faced by Amazon Third-Party Sellers in 2025

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Engagement with Chatbots vs. AR Interactive Technology in E-commerce

In the retail industry nowadays, the competition is getting tougher and tougher. So, many organizations are looking at different forms of artificial intelligence to make themselves stand out. E-commerce companies, in particular, are starting to use technologies like chatbots and augmented reality (AR) interactive technology. These have become quite popular

Satisfaction and Purchase Intention: How AI Assistant motivate consumers

In the world of e-commerce, companies are always looking for ways to make smart decisions about their investments and marketing strategies. One important area is understanding how artificial intelligence-based digital technology shopping assistants can affect customers’ satisfaction and their intention to make purchases. That’s what our study is all about.

AI Assistant in E-Commerce: Enhancing Online Shopping Experience and Personalization

In the world of e-commerce today, we’re looking for new ways to make the online shopping experience better. One of the promising ways is by using different Artificial Intelligence (AI) strategies. In this article, we’ll talk about how these AI approaches can help shoppers have a nicer time while buying

Factors on Customer’s Usage Intention of AI E-commerce Assistants: Perspectives from Users and Non-users

In today’s e-commerce world, AI assistants or chatbots are becoming more and more common. But what makes people decide whether to use them or not? Our PhD research takes a close look at this question, considering the views of both those who already use these AI assistants and those who

AI-Driven Customer Support in E-Commerce: An Analysis of Chatbots and Virtual Assistants

The booming e-commerce sector is constantly evolving, and this calls for a major change in how customer support is handled. Traditional customer support, which mainly depends on human agents and has fixed working hours, just can’t meet the growing and diverse needs of online shoppers anymore. In this article, we’ll

E-commerce Assistant: Using AI techniques to support advanced interaction

In recent years, remarkable progress has been made in knowledge-modelling techniques. These techniques have become more sophisticated to handle the intricate real-world problems they aim to address. In the realm of e-commerce, they play a crucial role in creating systems with intelligent behaviors, much like how a human seller reasons

How Generative AI  Enhances Customer Support

In the digital age, customer support has become a crucial aspect of business success. With the advent of Generative AI, there are new opportunities to revolutionize and improve the way we assist customers. Let’s explore how this technology is making an impact. I. What is Generative AI? 1. Definition Generative

Conversational AI Can Drive E-Commerce Sales in 5 Ways

In the fast-evolving world of e-commerce, Conversational AI has emerged as a powerful tool to boost sales and enhance the customer experience. By enabling seamless interactions between businesses and customers, it unlocks several opportunities for driving revenue. Here are five ways it’s making a significant impact. I. Offering Instant and

AI E-commerce Assistant: A Complete Guide to Boost Sales

In the competitive world of e-commerce, having an AI e-commerce assistant can be a game-changer. It can enhance the shopping experience for customers and significantly boost sales. Here’s a detailed guide on how it can make a difference in various aspects of your online business. I. Customize Product Recommendations 1.

How to Launch an AI E-commerce Assistant on Your Website in 6 Steps

Step 1: Figure Out Your Core Business Goals Understand Your Business Needs Align with Long-Term Visions Step 2: Determine the Right Use Cases for Your E-commerce Plan Study Customer Interactions Match with Business Operations Step 3: Establish Limits for Your Chatbot’s Operation Set Response Guidelines Limit Function Scope Step 4:

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