In the world of e-commerce, companies are always looking for ways to make smart decisions about their investments and marketing strategies. One important area is understanding how artificial intelligence-based digital technology shopping assistants can affect customers’ satisfaction and their intention to make purchases. That’s what our study is all about.
In the world of e-commerce today, we’re looking for new ways to make the online shopping experience better. One of the promising ways is by using different Artificial Intelligence (AI) strategies. In this article, we’ll talk about how these AI approaches can help shoppers have a nicer time while buying
In today’s e-commerce world, AI assistants or chatbots are becoming more and more common. But what makes people decide whether to use them or not? Our PhD research takes a close look at this question, considering the views of both those who already use these AI assistants and those who
In recent years, remarkable progress has been made in knowledge-modelling techniques. These techniques have become more sophisticated to handle the intricate real-world problems they aim to address. In the realm of e-commerce, they play a crucial role in creating systems with intelligent behaviors, much like how a human seller reasons
In the digital age, customer support has become a crucial aspect of business success. With the advent of Generative AI, there are new opportunities to revolutionize and improve the way we assist customers. Let’s explore how this technology is making an impact. I. What is Generative AI? 1. Definition Generative
In the fast-evolving world of e-commerce, Conversational AI has emerged as a powerful tool to boost sales and enhance the customer experience. By enabling seamless interactions between businesses and customers, it unlocks several opportunities for driving revenue. Here are five ways it’s making a significant impact. I. Offering Instant and
Tawk.to has gained significant popularity in the realm of customer service management and live chat software. In fact, it has managed to become one of the most widely used chat widgets across the globe. I. What’s Appealing about Tawk.to? 1. User-Friendliness It presents users with an interface that’s intuitive and
WordPress users often seek reliable live chat plugins to enhance visitor interaction and customer support. Here’s a rundown of 20 excellent options that can make a significant difference for your website. 1. ShopMate Features Benefits 2. Tawk.to Features Benefits 3. LiveChat Features Benefits 4. HubSpot Live Chat Features Benefits 5.
In the digital age of customer engagement and online communication, various platforms and domains play significant roles. Live-Chat-Static.Sprinklr.com is one such domain that holds importance in the realm of live chat services. Let’s explore what it exactly is and its associated aspects. I. The Platform Behind the Domain 1. Sprinklr’s
In the world of WooCommerce, providing excellent customer support is essential for driving sales and building customer loyalty. ShopMate emerges as an outstanding live chat plugin that can take your WooCommerce store to the next level. Let’s explore why it’s considered the best. I. Seamless Integration with WooCommerce 1. Easy
