In the world of online customer service, Tidio Live Chat https://www.tidio.com/live-chat/ has gained significant popularity. However, like any tool, it comes with its own set of advantages and disadvantages. Let’s take a closer look at the pros and cons of Tidio Live Chat. I. Features II. Pros III. Cons Tidio Live Chat has many appealing aspects that make it a viable option for businesses looking to enhance their customer service through live chat. Its user-friendly interface, versatile features, affordability, and good mobile support are definite pluses. However, the limitations in chatbot functionality, occasional technical glitches, and relatively basic reporting are aspects that users need to consider. Overall, depending on your specific business needs and priorities, Tidio Live Chat can either be a great fit or might require some workarounds to make the most of it in your customer service operations.