“Hi, my order #12345 hasn’t shipped yet.” “Hello! We’re currently verifying your order status. Please wait patiently.” Reads a bit cold, doesn’t it? In the world of online customer support, where body language and vocal tone are absent, words can often feel distant, even robotic. What if you could inject
Looking to brighten up your messages with a cheerful vibe? Say hello to happy text emojis—also known as kaomojis! Whether you’re chatting with friends, writing social posts, or just want to add a smile to your text, kaomojis like (＾▽＾) bring positive energy and personality that standard emojis sometimes lack.
After a nationwide real estate downturn and growing concerns over the cost of living, furniture ecommerce websites are facing serious macroeconomic headwinds. But let’s face it—any product category exists to meet customer needs. As long as there’s demand, there’s opportunity. You just need the right strategy to stand out in
Ozon, Russia’s leading e-commerce platform, has made a significant update to its seller fee structure, effective from June 1, 2024. The headline change? While logistics costs have been reduced, sales commissions have risen sharply—posing new challenges for cross-border and domestic sellers alike. Detailed Breakdown of Ozon’s New Seller Fee Policy
The U.S. e-commerce landscape is undergoing a dramatic shift. Over the past few months, consumers have noticed a sharp rise in product prices across major online platforms like Amazon, Temu, and Shein. This trend is not coincidental—it’s largely driven by recent changes in U.S. tariff policies. In this article, we’ll
The holiday season is a double-edged sword for e-commerce businesses. On one hand, it brings a surge in sales opportunities as consumers are more inclined to shop for gifts and take advantage of holiday deals. However, this also means a significant increase in customer inquiries, often overwhelming the existing customer
Can’t handle inquiries from customers instantaneously? Inconvenient to switch one platform after another? Inefficient to manage customer service? Here, Lingchat helps you to improve your customer service, manage all platforms on one software and auto-generate summaries, to-do items and quality inspection. What is Lingchat? LingChat, an AI-powered customer service platform,
Live chat is a communication tool that allows users to interact with a representative or automated system in real time through text-based conversations. It is commonly used on websites, mobile apps, and customer service platforms to provide instant support, answer questions, or assist with tasks. Nowadays, more and more companies
Hi, I’m Molly Palmer. I’ve seen countless eCommerce businesses strive for growth, but the ones that truly thrive understand a fundamental truth: exceptional customer service is a powerful engine for growth. In today’s competitive online market, simply having a great product isn’t enough. You need to create positive experiences that
Today, I’m going to introduce youTop 10 AI Customer Service Software Solutions for 2025. Hi there, I’m Molly Palmer, a Software Engineer. I constantly see how technology reshapes business processes, and nowhere is this more evident than in customer service. Expectations are higher than ever, and businesses are turning to
