Drift is a popular live chat tool that can significantly enhance your website’s ability to engage with visitors. Adding it to your site doesn’t have to be a complicated process. In fact, it’s quite straightforward. Let’s walk through the steps to get Drift live chat up and running on your website. I. Sign Up for […]
Shopify’s built-in analytics tools help over 1 million merchants make data-driven decisions. According to Shopify’s 2023 Commerce Trends Report, businesses using analytics effectively see 23% higher conversion rates than those relying on guesswork. For beginners, understanding Shopify Reports & Analytics is crucial for tracking store performance and identifying growth opportunities. Navigating Shopify Analytics Dashboard Key […]
👀Labubu is a mischievous little forest creature created by artist Kasing Lung, made famous through the Pop Mart blind box craze. With wild hair, wide eyes, and a cheeky smile, Labubu has quickly become a cult favorite among collectors. Whether displayed on your shelf or styled up for photo shoots, Labubu has gone from being […]
With TikTok Shop’s 2024 Summer Mega Sale launching on July 7, TikTok has introduced a Real-Time Price Match feature aimed at helping sellers stay competitive and boost conversions. This new tool allows sellers to automatically match or beat competitor prices—in real time—directly on the platform. What Is TikTok’s Real-Time Price Match Feature? This feature automatically […]
The rapid expansion of cross-border e-commerce has revolutionized the global trading landscape. As consumers gain access to a vast array of products from around the world, understanding the determinants of their purchase intention becomes crucial for businesses operating in this domain. This article aims to dissect the various elements that significantly influence consumers’ decisions to […]
In today’s fast-paced business environment, customer support has become a cornerstone of success. As companies strive to deliver exceptional customer experiences, many are turning to outsourcing as a strategic solution. In 2025, outsourcing customer support is not just a trend—it’s a necessity for businesses looking to stay competitive. In this article, I’ll explore the top […]
In the world of international e-commerce and global trade, cross-border returns have become an important aspect that businesses need to pay close attention to. While it brings certain difficulties, there are also many good opportunities that can be explored. And by using the right strategies, companies can handle cross-border returns
In the self-storage industry, dealing with customers well is really important. AI-powered chatbots are now coming into play to make these interactions better. These chatbots are computer programs that use artificial intelligence to chat with customers. They can understand what customers ask and give useful answers, just like a human
In the retail industry nowadays, the competition is getting tougher and tougher. So, many organizations are looking at different forms of artificial intelligence to make themselves stand out. E-commerce companies, in particular, are starting to use technologies like chatbots and augmented reality (AR) interactive technology. These have become quite popular
In the world of e-commerce, companies are always looking for ways to make smart decisions about their investments and marketing strategies. One important area is understanding how artificial intelligence-based digital technology shopping assistants can affect customers’ satisfaction and their intention to make purchases. That’s what our study is all about.
In the world of e-commerce today, we’re looking for new ways to make the online shopping experience better. One of the promising ways is by using different Artificial Intelligence (AI) strategies. In this article, we’ll talk about how these AI approaches can help shoppers have a nicer time while buying
In today’s e-commerce world, AI assistants or chatbots are becoming more and more common. But what makes people decide whether to use them or not? Our PhD research takes a close look at this question, considering the views of both those who already use these AI assistants and those who
The booming e-commerce sector is constantly evolving, and this calls for a major change in how customer support is handled. Traditional customer support, which mainly depends on human agents and has fixed working hours, just can’t meet the growing and diverse needs of online shoppers anymore. In this article, we’ll
In recent years, remarkable progress has been made in knowledge-modelling techniques. These techniques have become more sophisticated to handle the intricate real-world problems they aim to address. In the realm of e-commerce, they play a crucial role in creating systems with intelligent behaviors, much like how a human seller reasons
In the digital age, customer support has become a crucial aspect of business success. With the advent of Generative AI, there are new opportunities to revolutionize and improve the way we assist customers. Let’s explore how this technology is making an impact. I. What is Generative AI? 1. Definition Generative
In the fast-evolving world of e-commerce, Conversational AI has emerged as a powerful tool to boost sales and enhance the customer experience. By enabling seamless interactions between businesses and customers, it unlocks several opportunities for driving revenue. Here are five ways it’s making a significant impact. I. Offering Instant and
