Cross-border transactions empower global e-commerce, so businesses and individuals to exchange goods across different countries. However, international payments involves complex challenges, from fluctuating exchange rates to regulatory compliance. In this article, I will explore the top 8 cross-border transaction challenges and solutions, backed by expert insights and authoritative data. Let’s delve into them. 1. High […]
Winding Flow is an all-in-one supply chain collaboration platform designed for modern brands, cross-border sellers, and Amazon vendors. Built to streamline complex operations, Winding Flow connects purchasing, order management, inventory tracking, and fulfillment planning into a unified workflow. It is especially powerful for Amazon Vendor Central sellers, FBA brands, and distributed teams managing multi-channel logistics. […]
Hi, I’m Molly Palmer. I’ll share my insights and practical strategies to help you maximize the potential of your multi-store on Shopee. Expanding your reach on platforms like Shopee by opening multiple stores can be a powerful strategy to boost sales. That’s why understanding how to manage multiple Shopee stores effectively is crucial for sustainable […]
What Is Customer Satisfaction Score (CSAT)? Customer Satisfaction Score (CSAT) measures how satisfied customers are with your products, services, or specific interactions. According to Zendesk’s 2023 CX Trends Report, 81% of customers consider quick resolution as the most important element of good service – a key factor influencing CSAT scores. How to Calculate CSAT: The […]
As Marketing Manager, I’ve seen firsthand the transformative power of workflow automation. In today’s fast-paced business environment, efficiency isn’t just a desirable trait—it’s a necessity for survival. Workflow automation is the key to unlocking that efficiency, and in this guide, I’ll walk you through everything you need to know to harness its potential. What is […]
In an era where 72% of customers expect companies to understand their unique needs, artificial intelligence is revolutionizing how businesses deliver empathetic customer service. This guide explores practical strategies for using AI to achieve empathy in customer service, combining cutting-edge technology with human-centered design to create meaningful customer connections. The Science Behind AI and Emotional Intelligence […]
Hello there! I’m Molly Palmer, and in my role, I often delve into the world of e-commerce platforms. One name that frequently pops up, sparking both curiosity and caution, is AliExpress. You’ve likely seen its incredibly low prices and vast product range, leading you to wonder, “What is AliExpress?” and
Takealot stands out in the South African e-commerce market due to its excellent customer service, which includes multiple support channels, a simple returns policy, a user-friendly interface, localized service, and fast delivery options. These factors contribute to a positive shopping experience that resonates well with South African consumers. Takealot Remains
Amazon is actively seeking feedback from sellers regarding the impact of new tariffs on their businesses. This initiative indicates that Amazon is gathering data to help sellers navigate the evolving trade landscape. Amazon Taking Steps to Mitigate the New Tariff Impact Amazon is taking proactive steps to support its sellers
Recently, Shopify Japan released March 2025 sales movement data for sellers on the company’s platform within Japan. As the new season of life approaches, Japanese consumers’ purchasing behaviors show a clear change in trends, especially in terms of fast-fit, practicality and daily convenience. Trends of Shopify Japan March In March
Wildberries is the largest online marketplace in Russia, offering a wide range of products, including women’s, men’s, and children’s clothing, footwear, accessories, beauty products, toys, electronics, books, stationery, sports goods, and household items. The platform was founded in 2004 by Tatyana Bakalchuk and has since grown to become one of
Nearly 30% U.S. consumers will reduce or stop shopping on platforms like Temu if prices rise due to new tariffs. This reaction is driven by concerns over higher costs and the potential loss of Temu’s price advantage, which has been a key factor in attracting shoppers. The removal of the
Cambodia’s e-commerce market is experiencing significant growth, with a projected value of $1.51 billion in 2024 and an expected increase to $1.78 billion in 2025, marking a growth rate of 17.88%. Cambodian E-commerce Market This growth is attributed to factors such as high internet usage, affordable mobile data, and a
Amazon Pet Day 2025 is set to take place from May 13th to 14th. This annual event, now in its fourth year, offers pet owners a wide range of incredible deals on pet products. Introductions to Amazon Pet Day During these two days, customers can enjoy significant discounts on items
Recently, PYMNTS Intelligence released the ‘Generation Pulse: How Influential is Influencer?. Based on a survey of 3,196 U.S. consumers, the report focuses on the role of Netroots marketing in the social e-commerce environment. This provides an in-depth analysis of the trust and purchasing behaviours of consumers of different generations towards
April 10, according to the latest data from Marketplace Pulse, more than 60% of the current top 10,000 sellers on Amazon were registered before 2019. Despite thousands of new sellers joining every day, early registered sellers still dominate. Five years ago, half of Amazon’s best-selling sellers already had at least
