Vivian Dawson

Hi, everyone! I'm Vivian Dawson. I work as a blog editor for ShopMate's website, an AI smart shopping guide product. I have a great time exploring the fascinating world of smart shopping guides and e-commerce.I've been in the content creation and editing field for many years and have accumulated a fair bit of experience. To bring you useful and interesting articles, I closely monitor the latest trends in the e-commerce industry and the updates in AI technology. Whenever I come across something interesting, I can't wait to include it in my posts.I sincerely hope that every article can be helpful to you. If there's any specific content you'd like to see, feel free to let me know!

Gorgias vs Tidio: No-Code Shopify Support Tools Compared

Today’s Shopify merchants are under increasing pressure to handle rising customer service demands—from managing growing volumes of inquiries to meeting high expectations for instant responses and multilingual support. As businesses scale, choosing the right customer support tools becomes critical to improving operational efficiency and boosting customer retention. No-code customer service

Best Ai Chatbots for Multilingual Customer Support(Free Path)

💡Discover Free, Multilingual AI Chatbots to Help Cross-Border Sellers Deliver a Better Global Customer Experience Anna is an independent seller from Vietnam who recently started expanding into the US and European markets. As her order volume grew, so did the number of English-speaking customer inquiries. Her small support team couldn’t

3 True Free AI Chatbots for E-commerce (No Credit Card, No Limits)

AI-driven online tools have now permeated every industry. For e-commerce sellers, mastering AI tools is essential to stay competitive. E-commerce AI chatbots are intelligent communication software that simulates human interaction throughout the shopping journey. Chatbots have become key tools for improving customer experience and operational efficiency. However, many AI chatbots

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Recover Abandoned Carts with AI Chatbots (Free Path)

For fashion e-commerce sellers, few things are more frustrating than shoppers abandoning their carts. With cart abandonment rates exceeding 70%—even higher in the apparel space—it’s a major source of lost sales.So why do interested customers leave without buying? And more importantly, can these lost orders be recovered? More fashion brands

Best TikTok Shop Chatbot Recommendation in 2025

Hello everyone, Vivian Dawson here. As an avid researcher of eCommerce tools, I’ve always been closely following the latest trends in online selling, especially how AI is transforming the way small and medium-sized businesses operate. Still unsure how AI chatbots are used in TikTok Shop? No worries. In this blog,

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Tidio vs. LiveChat: Which Chatbot Is Best for Your E-commerce Business?

Hi everyone, I’m Vivian Dawson. Today, I’m excited to share a product comparison that could make a real difference for your business. With the rise of AI, more and more smart support tools are gaining attention. In this post, we’ll take a closer look at Tidio and LiveChat — comparing