Vivian Dawson

Hi, everyone! I'm Vivian Dawson. I work as a blog editor for ShopMate's website, an AI smart shopping guide product. I have a great time exploring the fascinating world of smart shopping guides and e-commerce.I've been in the content creation and editing field for many years and have accumulated a fair bit of experience. To bring you useful and interesting articles, I closely monitor the latest trends in the e-commerce industry and the updates in AI technology. Whenever I come across something interesting, I can't wait to include it in my posts.I sincerely hope that every article can be helpful to you. If there's any specific content you'd like to see, feel free to let me know!

How to Integrate ChatGPT on E-commerce Websites?

If you run an e-commerce store, learning how to use AI technology to stay competitive is no longer optional. Whether you’re looking to improve website engagement or streamline repetitive customer service tasks, AI offers powerful solutions. ChatGPT can be widely applied in e-commerce scenarios such as customer support, product recommendations,

5 Tidio Alternatives for Free to Consider [2025]

If you’ve been exploring customer support platforms, chances are you’ve used Tidio. However, the popular choice may not be for everyone. Many e-commerce business owners face similar challenges.: As one business owner shared, “Despite extensive communication with their support team, we ultimately decided to switch to other solutions. We needed

How to Handle Irate Customers with AI chatbots?[+ 10 templates]

In e-commerce customer service, dealing with irate and impatient customers is a common challenge. They may lose their temper due to waiting more than 3 minutes, product issues, or even reasons completely unrelated to your service. Beyond cultivating a positive mindset and learning conversational techniques, smart tools can make a

10 Best Chatbot Reply Templates for Customer Complaints

Customer complaints are problems that every online e-commerce encounters, but how to respond is crucial. Elaborate chatbot replies have the opportunity to transform a frustrated customer into a loyal customer. In this post, we summarized the 10 most effective chatbot replies. After passing the inspection, 80% of customer service problems

Claude vs. ChatGPT: Which is Better for SEO Writing? [+Prompts]

With the rise of AI writing tools, Claude and ChatGPT have become two of the most talked-about options on the market. For e-commerce website owners, high-quality SEO content is not only key to improving search engine rankings but also an essential bridge for connecting with customers. As a content creator

How to make ChatGPT recommend my products (Full Guide)

Through practice, we’ve found that more and more users are shifting from traditional search engines to AI assistants like ChatGPT for shopping advice. OpenAI has introduced AI-powered shopping recommendations in ChatGPT! This new “conversational shopping” experience is gradually changing consumer behavior. At the same time, it opens up a new

5 Free AI Chatbots for Baby Products E-commerce [Comparison 2025]

The baby products market is experiencing rapid growth, particularly within the direct-to-consumer (DTC) e-commerce space. Parents today are more informed, cautious, and time-sensitive when shopping online. Whether it’s about diaper size, baby carrier safety, or organic ingredients in baby lotions, shoppers expect fast, accurate, and reassuring answers. But many Shopify

How to Boost Summer Sales with AI Chatbots? [Free Path]

Discover 7 strategies to boost your Shopify summer sales in 2025, including how to automate customer service with free AI chatbots.

Tips From PopMart: How to Start an Online Toy Store?

Labubu is an ugly and cute blind box doll from PopMart. In this article, we’ll analyze the brand story behind Labubu and discuss how to start an online toy store! Ⅰ. What’s the Story Behind Labubu? Labubu was born in 2015, created by Hong Kong artist Kasing Lung as a

AI Chatbot for Shopify Grocery Stores [Free Plugin]

There are a number of grocery online stores that are favored by consumers, driven by e-commerce expansion and growth, and high-quality consumer demand. For e-commerce standalone sellers, the rise of AI solutions offers an opportunity to boost customer engagement, streamline operations, and increase sales. This article explores the benefits of