In the fast-paced world of e-commerce, a responsive live chat feature and AI-powered chatbot could mean the difference between success and failure for your Shopify store’s conversion rate. In our customer cases, chatbots have driven a 30-40% increase in conversion rates. After testing and comparing the features of popular platforms,
We all know that real-time chat and AI chatbots are no longer unfamiliar to e-commerce professionals. As someone who has used both platforms across various projects, I will draw on my experience and professional research to provide a detailed comparison of the two leading e-commerce customer service software solutions on
Through long-term industry insights, we have found that user experience and visual branding are significant. From the overall design of the website to the smallest icon in a corner. A simple yet often overlooked element on your website is the live chat icon. It silently sits in the corner, but
As businesses seek smarter and more efficient ways to support customers and boost conversion rates, choosing the right customer service communication method is becoming increasingly crucial. As a researcher who has helped many e-commerce independent websites optimize their customer service, I will compare two popular tools, Tidio and LiveChat, from
Today, online chat interfaces are more visually appealing and user-friendly than ever before. Better yet, many online chat platforms support customizable appearances and components to meet the personalized needs of brands. It’s like you can DIY your pizza! Chatbots are being increasingly used on a large scale in the commercial
Hi everyone, this is Vivian Dawson. As we know, the emergence of Live chatbots has had a profound impact on customer service in e-commerce. These tools can provide comprehensive support to customers, even in the absence of human agents! In the past, customer service teams often struggled with delayed responses,
When it comes to live chat tools for e-commerce, visual branding is just as important as functionality. A well-customized chat widget not only looks professional but also helps improve customer trust and engagement. In this article, we’ll compare how Tidio and Gorgias—two popular AI chatbot platforms—let you customize the appearance
TikTok may launch its e-commerce business “TikTok Shop” in Japan as early as the end of June 2025, focusing on live-stream shopping. Users can directly purchase products while watching live broadcasts. Whether you’re an individual or a business, this is a great opportunity to compete for market share before competition
Every year, millions of shoppers look forward to Amazon Prime Day. Are you ready for this year’s super shopping? In this article, we’ll provide you with a comprehensive guide to Amazon Prime Day, including: Keep reading! Ⅰ. What is Amazon Prime Day? 1. The Origin of Prime Day Amazon Prime
👀Labubu is a mischievous little forest creature created by artist Kasing Lung, made famous through the Pop Mart blind box craze. With wild hair, wide eyes, and a cheeky smile, Labubu has quickly become a cult favorite among collectors. Whether displayed on your shelf or styled up for photo shoots,
