SmartSupp is a popular real-time chat and chatbot solution, but there may be times when you need to remove it from your website. This could be due to changing service providers, troubleshooting performance issues, or simply streamlining your tech stack. Many users have reported in the Shopify App Store and
If you’re using ManyChat to automate your Instagram DMs, but now need to disconnect it, whether to fix a technical issue, switch tools, or rethink your automation strategy. This step-by-step guide will walk you through how to disconnect ManyChat from Instagram safely, and important things to keep in mind before
Running a Shopify clothing store in 2025 is both exciting and challenging. You may find yourself frustrated by a lack of website traffic. To stand out, you need innovative strategies, a deep understanding of your audience, and clever use of existing digital tools. In this comprehensive guide, we’ll explore emerging
In today’s fast-paced digital landscape, real-time communication is no longer a luxury—it’s an expectation. Whether you’re running a solo eCommerce shop or scaling a SaaS startup, choosing the right live chat platform can make or break your customer experience. Tidio and Crisp have long dominated the no-code live chat space.
Many businesses, especially startups, often face a dilemma when choosing chatbot software. Should they focus on a functionally specialized solution or opt for a comprehensive customer service platform? The advantage of the former is that it can reduce budget and learning costs, but switching software later on can be cumbersome.
In the fast-paced world of e-commerce, a responsive live chat feature and AI-powered chatbot could mean the difference between success and failure for your Shopify store’s conversion rate. In our customer cases, chatbots have driven a 30-40% increase in conversion rates. After testing and comparing the features of popular platforms,
We all know that real-time chat and AI chatbots are no longer unfamiliar to e-commerce professionals. As someone who has used both platforms across various projects, I will draw on my experience and professional research to provide a detailed comparison of the two leading e-commerce customer service software solutions on
Through long-term industry insights, we have found that user experience and visual branding are significant. From the overall design of the website to the smallest icon in a corner. A simple yet often overlooked element on your website is the live chat icon. It silently sits in the corner, but
As businesses seek smarter and more efficient ways to support customers and boost conversion rates, choosing the right customer service communication method is becoming increasingly crucial. As a researcher who has helped many e-commerce independent websites optimize their customer service, I will compare two popular tools, Tidio and LiveChat, from
Today, online chat interfaces are more visually appealing and user-friendly than ever before. Better yet, many online chat platforms support customizable appearances and components to meet the personalized needs of brands. It’s like you can DIY your pizza! Chatbots are being increasingly used on a large scale in the commercial
