In the digital age, FAQ bots have become an important tool for many businesses. Let’s explore their practices, benefits, and prospects in detail. I. Practices 1.Data Collection: 2. Bot Building: II. Benefits 1. For Customers: 2. For Businesses: III. Prospects 1.Enhanced Intelligence: 2. Integration with Other Systems: In conclusion, FAQ bots are already playing a significant role in improving customer service and business operations. With continuous development in their practices and the promising prospects ahead, they will become even more powerful and valuable in the future, helping businesses better serve their customers and gain a competitive edge.