News

How to Set Up a TikTok Shop: Step-by-Step Guide for First-Time Sellers

How to Use Amazon SP Ads’ New Audience Targeting: Beginner Tutorial

U.S. Bonded Warehouses: A Simple Guide for Cross-Border Sellers

How Will Operation Sindoor Impact E-commerce?

How Lazada Improves Customer Satisfaction with 10-Minute Response Service

How TikTok Shop Improves Customer Service Satisfaction

AI Chatbot For Website

ShopMate

Unified Management & Insights

LingChat

Streamlining AI Tutor and CS Training

AI Training Hub

Redefining Customer Service

Apex AI

Unified E-commerce: Definition, Benefits, and Examples

Hi everyone, I’m Molly Palmer, an E-commerce Seller like many of you. In today’s rapidly evolving retail e-commerce, staying ahead always with e-commerce latest info truly makes a difference. Today, we’re going to learn about Unified E-commerce. What does it really mean, and why should it matter to us? Based

15 Must-Know Live Chat Benefits to Enhance Customer Experiences

Live chat is a communication tool that allows users to interact with a representative or automated system in real time through text-based conversations. It is commonly used on websites, mobile apps, and customer service platforms to provide instant support, answer questions, or assist with tasks. Nowadays, more and more companies

Wix vs Squarespace: 10 Differences, Pros & Cons

Squarespace vs Wix, one question I hear constantly from entrepreneurs, small business owners, and fellow marketers is about choosing the right foundation for their online. Both are giants in the website building space, offering powerful tools to create stunning websites without needing to code. But the key question remains: which

Squarespace Quick Start Guide: Tutorial for Website Beginners

Squarespace is a fantastic platform known for its beautiful designs and all-in-one platform. If you’re looking for a clear path to get your first site up and running without getting lost in the details, you’ve come to the right place. This Squarespace Quick Start Guide is designed as a straightforward

Snapchat Marketing: Your Complete Guide for 2025

Hi, I’m Molly Palmer. Snapchat consistently captures attention, especially among younger generations. If you’re wondering about Snapchat Marketing and how it fits into your business strategy for 2025, you’ve come to the right place. It’s your complete guide to understand what Snapchat marketing truly are. What is Snapchat? Snapchat is

E-Commerce Customer Service 50 To-Do Lists to Boost Sales Growth

Hi, I’m Molly Palmer. I’ve seen countless eCommerce businesses strive for growth, but the ones that truly thrive understand a fundamental truth: exceptional customer service is a powerful engine for growth. In today’s competitive online market, simply having a great product isn’t enough. You need to create positive experiences that

7 Strategies on How to Manage Multiple Shopee Stores Effectively

Hi, I’m Molly Palmer. I’ll share my insights and practical strategies to help you maximize the potential of your multi-store on Shopee. Expanding your reach on platforms like Shopee by opening multiple stores can be a powerful strategy to boost sales. That’s why understanding how to manage multiple Shopee stores

15 Best All-in-One E-commerce Management Softwares in 2025

Hi, I’m Molly Palmer, a Sales Manager deeply involved in the e-commerce space. All-in-one E-commerce management Software is one topic I’d like to talk to businesses every day. Challenges of running an online store from inventory and orders to marketing and customer service, juggling disparate tools can quickly become overwhelming

18 Best Strategies to Detect & Improve Reply Quality in E-commerce Customer Service

Hi, I’m Molly Palmer, a QA Expert deeply involved in the nuances of customer interactions. In the fast-paced world of e-commerce, reply quality in e-commerce customer service replies is a critical driver of customer satisfaction, loyalty, and ultimately, your bottom line. Shoppers expect quick, accurate, and empathetic support, and failing

Top 10+ Lazada Management Softwares in 2025

Hi, I’m Molly Palmer. Lazada Management Softwares in 2025 are designed to help you optimize your workflow and boost your success. Selling successfully on a bustling marketplace like Lazada requires more than just great products. It demands efficient operations. As competition grows and order volumes increase, managing inventory, orders, and

Official Events

ShopMate

Add an AI Customer Service Bot to Your Website