In 2025, 73% of consumers now interact with brands through at least three channels before making purchases. This shift makes multi-channel sales no longer optional, it’s the underpin of successful modern retail strategies. By diversifying your sales channels, you can tap into growing markets where mobile commerce alone is projected to account for 10.4% of global retail sales by 2025. 5 Strategic Benefits of Multi-Channel Sales 1. 360° Customer Reach Expanding to platforms like Amazon (hosting 9.7 million sellers) and Google Shopping (with 1.2 billion monthly product searches) lets you meet customers where they already shop. Case in point: Brands using 3+ channels see 190% higher revenue than single-channel sellers. 2. Revenue Diversification Multi-channel retailers experience 38% revenue growth with each new sales channel added. This diversification protects against platform-specific algorithm changes or market fluctuations. 3. Enhanced Customer Insights Platforms like Shopify POS and Salesforce Commerce Cloud aggregate data from all channels, revealing patterns like: 2025’s Top Sales Channels to Consider Emerging vs Established Platforms Channel 2025 Projection Best For TikTok Shop $25B GMV Gen Z audiences Google Marketplace 36% product discovery High-intent shoppers Building Your 2025 Multi-Channel Strategy Step 1: Channel Selection Framework Evaluate platforms using these 2025-specific criteria: […]