AI Return Letter Generator

What Is a Return Letter and Why You Need One?

A return letter (or refund request email) is a formal message sent to customer service to request a product return or a refund. Writing one can be time-consuming and stressful—especially in English. Our free AI-powered tool helps you instantly generate polite, effective return request emails for platforms like Amazon, eBay, Shopify, Temu, and more.

How to Use This Tool

1. Enter the product name and return reason
2. Select your preferred tone (polite, firm, neutral)
3. Click "Generate" to instantly get a return/refund email template
4. Copy, edit, or send it directly to customer service

AI-Generated Return Letter Example

Subject: Request for Return and Refund - Bluetooth Headphones

Dear Customer Support,

I hope this message finds you well. I recently purchased a pair of Bluetooth headphones (Order ID: 123456) from your store. Unfortunately, the product has not met expectations—the sound quality is very poor, and the left earbud does not function.

This was meant as a gift, and the issue has been disappointing. I would like to request a full refund for this order.

Thank you for your time and understanding.

Best regards,  
Jane Doe
  

Frequently Asked Questions (FAQ)

• Is this tool free to use?
  Yes, it’s completely free and requires no login.
• Can I send the generated email directly to Amazon or Temu?
  Absolutely. The letter is formatted professionally and ready to be sent to customer service.
• Can I customize the tone or content?
  Yes, you can input your own details, choose tone, and edit the final result as needed.
• Does it work for platforms like Shopee or Lazada?
  Yes, the tool supports most global e-commerce platforms.