The Challenges Facing eCommerce & Retail
Modern online retailers have to overcome big hurdles:
- High customer expectations: Shoppers want answers—fast. Slow replies lose sales.
- Manual busywork: Staff waste hours on repetitive work instead of growing the business.
- Language barriers: Expanding globally means speaking your customers’ language is essential.
- Lost sales: Generic recommendations simply don’t convert. Personalization is now the standard.
How to Build Your AI Teammate (Step by Step)
Step 1: Automate FAQ with AI
Let an AI chatbot instantly answer up to 82% of common questions—like product info, pricing, stock, and shipping—so your team can focus on complex issues.
✅ Our Solution: A multilingual AI bot (tailored for Thai & Malay) that recognizes and resolves questions with 98% accuracy.
Step 2: Personalize Every Recommendation
AI analyzes your customers’ behavior and suggests bundles or trending products just for them.
✅ Our Solution: Our smart recommendation engine boosts sales by showing shoppers dynamic combos and flash deals they care about.
Step 3: Elevate Customer Satisfaction with Emotion Detection
AI automatically detects frustration or urgent issues—like delivery problems—and alerts your team to step in right away.
✅ Our Solution: Real-time emotion detection ensures unhappy customers are prioritized for VIP support.
What’s in It for Retail Leaders?
🚀 Grow efficiently: Serve global customers 24/7—expand without extra hires.
🚀 Increase revenue: AI upsells and instant responses drive conversions and customer loyalty.
🚀 Win in Southeast Asia: Thai/Malay-optimized models outperform generic tools, giving you a local edge.
Don’t let slow service or generic shopping journeys cost you sales. Our AI chatbot is proven in Southeast Asia’s most competitive markets, delivering:
- 20+ language support, with industry-leading Thai & Malay accuracy
- Intelligent recommendations that boost sales
- Priority alerts for frustrated customers—so you can resolve urgent cases, fast
