AI chatbots have emerged as a revolutionary tool, transforming the way e - commerce companies interact with their customers. Let's explore the significant impact these chatbots have on e - commerce customer service.
Hello everyone, Molly here, from the marketing team! In today’s fast-paced e-commerce world, we know how crucial it is to keep our customers happy and informed. And what’s one of the biggest things customers care about after they’ve clicked that “buy” button? Knowing where their order is, of course! That’s where universal parcel tracking comes […]
A slow customer service response time can lead to customer churn. For businesses striving to deliver exceptional customer experiences, reducing customer service response time is not just beneficial—it’s crucial. Fortunately, improving your response time is achievable through strategic implementation of proven methods. This article will delve into 10 proven strategies to drastically reduce customer service […]
The baby products market is experiencing rapid growth, particularly within the direct-to-consumer (DTC) e-commerce space. Parents today are more informed, cautious, and time-sensitive when shopping online. Whether it’s about diaper size, baby carrier safety, or organic ingredients in baby lotions, shoppers expect fast, accurate, and reassuring answers. But many Shopify
Father’s Day is right around the corner (June 15, 2025!), and what better way to celebrate than by boosting your online store sales with some awesome discounts? Setting up a Father’s Day discount is a fantastic way to show appreciation to all the dads out there while also increasing your
Introduction: Why 618 is a Goldmine for Deals China’s 618 Shopping Festival, spearheaded by JD.com but embraced by all major platforms, is a mid-year retail phenomenon rivaling Singles’ Day. It’s not just a sale day; it’s a weeks-long extravaganza featuring unprecedented price drops, innovative promotions, and genuine savings opportunities. For
Labubu is an ugly and cute blind box doll from PopMart. In this article, we’ll analyze the brand story behind Labubu and discuss how to start an online toy store! Ⅰ. What’s the Story Behind Labubu? Labubu was born in 2015, created by Hong Kong artist Kasing Lung as a
Have your Amazon sales doubled recently—yet your organic rankings have mysteriously dropped? You’re not alone.This puzzling trend has become increasingly common, especially after recent updates to Amazon’s A9 algorithm. Sellers are seeing strong sales numbers but declining organic rankings, which can impact long-term visibility and growth. In this article, we’ll
There are a number of grocery online stores that are favored by consumers, driven by e-commerce expansion and growth, and high-quality consumer demand. For e-commerce standalone sellers, the rise of AI solutions offers an opportunity to boost customer engagement, streamline operations, and increase sales. This article explores the benefits of
Singapore, June 4, 2025 — On the second day of NRF 2025 Asia Pacific, 3WiN continued to draw significant attention at its Innovation Lab booth (No. 2112), as industry professionals, platform sellers, and DTC brand representatives gathered to explore its cutting-edge customer engagement solutions. The event reached a highlight when
In the fast-paced world of e-commerce, only a few products manage to transcend their niche and become full-blown viral phenomena. One of the most surprising examples in recent years? Labubu—a quirky, mischievous-looking collectible figure that has sparked massive attention across social media platforms like TikTok, Instagram, Xiaohongshu, and YouTube. From
AI chatbots are no longer just for answering questions, they’re becoming digital fitness assistants that customers want to talk to. Does Shopify have AI chatbots? Absolutely! In this article, we are going to explore the key benefits of using AI chatbots and how they can be practically applied to Shopify
