90% of startups failing in their first year, one of the most important reasons is that they can’t find profitable niches by Google Trends. What is Google Trends? Google Trends emerges as the ultimate free tool for predicting 2025 market opportunities, offering real-time insights into consumer behavior across 97 countries. This article reveals how to […]
In recent years, remarkable progress has been made in knowledge-modelling techniques. These techniques have become more sophisticated to handle the intricate real-world problems they aim to address. In the realm of e-commerce, they play a crucial role in creating systems with intelligent behaviors, much like how a human seller reasons and acts. Such systems are […]
Conversational engagement or chatbot or all-in-one platform? One thing at a time? We say put them all together. 3 WIN stands for global e-commerce platform that provides omni-Channel customer communication for businesses, which helps them turn chats into sales. I. Omni-Channel Communication Capabilities II. Chatbot III. Conversational Engagement IV. Turning Chats into Sales In the […]
In the competitive e – commerce landscape, retaining customers is as crucial as acquiring new ones. Shopify store owners can leverage real – time order tracking and customer reviews as powerful tools to enhance customer retention. Let’s explore how these elements work together. I. The Power of Real – time Order Tracking A. Building Trust […]
As a chatbot expert, I’ve spent years exploring the nuances of customer support technologies. One of the most common questions I encounter is: Should I use a chatbot or live chat for my business? The answer isn’t always straightforward, as both solutions have unique strengths and limitations. In this article, I’ll break down the key differences, pros, […]
Cloud phone technology is a cloud – based mobile – end independent environment solution meticulously developed by GeeLark. It is an account management tool that creates a secure and independent environment for TikTok cross – border marketing users. It can help users manage accounts in batches and operate accounts automatically, enabling easy management of TikTok […]
In the fast-growing world of cross-border e-commerce, sellers are under increasing pressure to deliver unique products at speed — often at the expense of proper legal checks. Recently, a seller was fined ¥20,000 for selling unauthorized LABUBU doll outfits, highlighting how easy it is to fall into intellectual property (IP)
👀Labubu is a mischievous little forest creature created by artist Kasing Lung, made famous through the Pop Mart blind box craze. With wild hair, wide eyes, and a cheeky smile, Labubu has quickly become a cult favorite among collectors. Whether displayed on your shelf or styled up for photo shoots,
If you run an e-commerce store, learning how to use AI technology to stay competitive is no longer optional. Whether you’re looking to improve website engagement or streamline repetitive customer service tasks, AI offers powerful solutions. ChatGPT can be widely applied in e-commerce scenarios such as customer support, product recommendations,
If you’ve been exploring customer support platforms, chances are you’ve used Tidio. However, the popular choice may not be for everyone. Many e-commerce business owners face similar challenges.： As one business owner shared, “Despite extensive communication with their support team, we ultimately decided to switch to other solutions. We needed
In e-commerce customer service, dealing with irate and impatient customers is a common challenge. They may lose their temper due to waiting more than 3 minutes, product issues, or even reasons completely unrelated to your service. Beyond cultivating a positive mindset and learning conversational techniques, smart tools can make a
Customer complaints are problems that every online e-commerce encounters, but how to respond is crucial. Elaborate chatbot replies have the opportunity to transform a frustrated customer into a loyal customer. In this post, we summarized the 10 most effective chatbot replies. After passing the inspection, 80% of customer service problems
Looking to choose between Chatty and Tidio for your website’s customer engagement? Stop guessing and start comparing. We’ve gathered real user feedback and performance insights to help you make a confident decision. Tidio Reviews: Easy to Use, Feature-Rich for SMBs Tidio is often praised by small and mid-sized businesses (SMBs)
With the rise of AI writing tools, Claude and ChatGPT have become two of the most talked-about options on the market. For e-commerce website owners, high-quality SEO content is not only key to improving search engine rankings but also an essential bridge for connecting with customers. As a content creator
Through practice, we’ve found that more and more users are shifting from traditional search engines to AI assistants like ChatGPT for shopping advice. OpenAI has introduced AI-powered shopping recommendations in ChatGPT! This new “conversational shopping” experience is gradually changing consumer behavior. At the same time, it opens up a new
Choosing the right customer communication platform can make or break your online sales. As an expert who’s helped hundreds of e-commerce businesses optimize their customer support, I’ve witnessed firsthand how tools like Tidio vs Intercom transform buyer experiences. In this comprehensive 2025 comparison, we’ll dissect pricing, features, and real-world performance to determine
